Return policy
Returns & Refunds
All Sovereign Publishing books are printed on demand and shipped directly to you. Because each book is made to order, we're unable to accept change-of-mind returns.
If your order arrives faulty, damaged, or not as described, you're covered. Email us with your order number and a photo of the issue — there's usually no need to return the book, and we'll arrange a replacement or refund.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and to have other problems put right within a reasonable time. Nothing in this policy limits those rights.
Digital products: as they're delivered instantly, we don't offer change-of-mind refunds once downloaded. If a digital file is faulty or not as described, contact us and we'll fix it or refund you.
Shipping
Manufacturing
Every Sovereign Publishing title is crafted to be kept. Each book is printed to heirloom standard — 8.5 x 11 inch large-format, hardcover with a premium case wrap and matte finish. Pages are printed in rich, high-contrast black and white, designed for clarity and comfort whether you're solving a puzzle or savouring a line of verse. These are not disposable books. They are made to sit on a shelf, to be gifted, returned to, and passed on.